The safeguarding of your privacy is of major importance to us. We will collect personal identification information from you only if you voluntarily submit the information to us. We collect personal identification information only when you fill out a quote form or place an order with us. We may request, as appropriate, your name, email address, mailing address, phone number, and credit card information. You always have the option to refuse to supply personally identifiable information. Doing so, however, may prevent you from using some functions of our web site.
How We Use Collected Information
1. To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently. We want to make your buying experience as fast and easy as possible.
2. To improve our website
We may use feedback you provide to improve our products and services. Your feedback is always important to us. We want to hear what you have to say!
3. To process payments
We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide service. For example, we will give UPS or FedEx your name and delivery address when shipping your product.
Which security measures have we taken for the protection of your data?
We have taken a multitude of security measures in order to adequately protect personal information to a reasonable extent.
Our databases are protected by physical and technical measures as well as process measures, which restrict the access to the information to specially authorised persons in line with this privacy statement. Our information system is located behind a software firewall in order to prevent the access from other networks, which maintain a connection to the internet. Only employees, who require the information in order to fulfil a special task, will receive access to personal information. Our employees are trained with regard to security and data protection practices.
With the collection and transmission of data via our websites we use the standardised SSL-encryption technology. Personal data are transmitted within the scope of the order process via an SSL encryption, to be recognised by the lock symbol in the browser and in the address bar by the supplement "https://".
You should never pass on your password for the access to our websites to third parties and you should change this password regularly. In addition you should not choose the same password for the access to our websites that you also use on our websites for a password-protected access (e-mail account, online banking etc.). When you have left our sites, you should press the logout and close your browser in order to avoid unauthorised users receiving access to your user account.
With a communication per e-mail the full data security should not be guaranteed by us.
On our website we offer users the possibility to register by entering personal data. The data are entered in an input mask and transmitted to us and stored. The data are not forwarded to third parties. The following data are processed within the scope of the registration process:
- Telephone number
The registration of the user is necessary in order to fulfil a contract with the user or to carry out pre-contractual measures.
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected.
This is the case during the registration process in order to fulfil a contract or for the execution of pre-contractual measures if the data are no longer required for the execution of the contract. It may also be necessary to store personal data of the contractual partner after conclusion of the contract in order to satisfy contractual or statutory obligations.
As a user you have the possibility at all times to dissolve the registration. You can have the data stored in relation to you changed at all times. For this purpose please contact us for the contract possibilities offered in the footer of our website.
If the data are necessary in order to fulfil a contract or to carry out pre-contractual measures, a premature deletion of the data is only possible insofar as contractual or statutory obligations do not oppose a deletion.
Payment processing via Paypal
Insofar as you intend e.g. for pay per credit card or PayPal, a connection is automatically established to the online payment system of PayPal via a technical interface. The payment data entered by you are transmitted via an encrypted connection to PayPal exclusively for the purpose of the payment processing and stored and processed there. The processing of the data is also carried out exclusively for the aforementioned purpose of the payment processing of your order, whereby the payment data of PayPal must, if applicable, be forwarded to the credit institution stated by you in order to trigger off and authorise the payment process.
Changes to this privacy statement
We reserve the right to change this privacy statement for due reasons and without prior announcement. Therefore, please inform yourself regularly on this site about possible changes to this privacy statement.